Job Title: Dispatch Café on St-Laurent Boulevard Terms: Full Time (25 hours minimum of regular bar shifts 15 hours of administrative work inclusive of emergency shift coverage and on shift training time) Probationary Period: 3 months Salary: Commensurate with experience, Base salary with Tips structure.  - Base salary range $42,500 to $47,500 - Average annual tips additional: $9000 Department: Retail Reporting to: CEO in absence of General Retail Manager on Maternity leave!

Job Summary: Our café store managers set the tone for their cafés and empower their teams to deliver an exceptional experience to all our customers. We’re looking for a Store Manager who will support the execution of the retail location’s strategy, operating at our high standards. Your role will be to generate profitable sales growth through all facets of your café; operations, visual and physical experience management of the site, and the management and development of your team. The ideal candidate is an excellent communicator and natural leader who is driven to coach and inspire team members. The role is a mix of on site barista work (minimum 25 hours per week), and flexible self-directed and managed administrative time. We believe that presence in the café for administrative work hours is an important facet of keeping a pulse on the operations, customer experience and team culture and performance.  What you’ll do:  Financial - Managing sales results and  controllable costs including payroll, cost of goods and administrative expenses with support from assistant manager. - Weekly and monthly analysis, reporting and tracking of revenues, key revenue inputs (AOV + Daily Transactions) - Prepare and meet with direct report weekly with a focus on identifying problems and offering solutions that produce positive results Operational - Oversee and manage all orders, inventory, planning, waste management, and order updates with suppliers. - Oversee and manage the schedule including availabilities, shift changes, % payroll management, and seasonal changes - Identify and anticipate onboarding needs and lead the onboarding process, including interviewing, selecting, and training new employees - First contact for suppliers and repair and maintenance. - Ensuring equipment and space is in good working order and follows preventative maintenance cycles (coffee brewing equipment, ice machines, fridges, other) - Ensures the team is keeping the cafe environment to our cleanliness standards Customer Experience - Lead by example and Guide our team to uphold our standards of  Customer Experience including but not limited to providing seamless and delightful customer experiences end-to-end from their walking in to our café to leaving with support from assistant manager. - Greet every customer who walks into our cafe - Move dynamically on the floor to clear tables, run coffees when possible, engage with our customers - Provide technical product education about our coffees by articulating the value and benefit of the product to prospective home coffee drinking customers - Perform product display  tasks (e.g., put items back in place, restock or add depleted items to the floor or grab and go fridges from inventory according to company standards. - Perform cleaning tasks as needed throughout the shift to maintain a very clean and orderly cafe space.  People - Create a supportive, motivating and positive work culture for a team of 8-12 with support from assistant manager. - Responsible for driving a positive and supportive employee experience from recruitment to possibly end of employment  (Including training, performance reviews, delivering moments of recognition, and direct in-action feedback as needed) - Own and revise employee handbooks, procedures and systems for best workflows  Key Skills and Core Values You Bring:

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